Privacy Policy

1. Who We Are

RebuildMan (rebuildman.com) is operated by Code Crushes Studios Inc., a Canadian corporation ("we", "us", "our"). This policy explains how we collect, use, disclose and protect personal information when you visit our website, buy our digital products, or receive our emails (together, the "Services").

We are accountable for the personal information under our control. Our Privacy Officer can be reached at support@rebuildman.com.

2. Laws That Apply

We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where it applies, British Columbia's Personal Information Protection Act (PIPA). Our commercial emails follow Canada's Anti-Spam Legislation (CASL). If you live outside Canada, privacy laws where you live may also give you rights, and we will respect them where they apply.

3. Information We Collect

Information you give us:

• Your name and email address, when you buy a product, join our email list or contact us
• Billing details such as country, postal code and purchase history. Card payments are handled by our payment processor. We never see or store your full card number.
• Anything you choose to send us, such as support emails, feedback or refund requests

The workbook and exercises in our products are for your own use. We do not collect your answers unless you choose to send them to us.

Information collected automatically:

• IP address and approximate location (city or region level)
• Browser, device type and operating system
• Pages visited, time on page, the site that referred you, and ad-campaign information
• Lesson access and progress data inside the course platform

4. How We Use It

• To process your purchase and give you access to what you bought
• To send transactional messages such as receipts, access details and refund confirmations
• To answer your questions and provide support
• To send newsletters and offers, only with your consent
• To understand how the site is used and improve our products
• To measure and improve our advertising
• To prevent fraud and abuse, enforce our terms, and meet legal, tax and accounting obligations

We only collect what we reasonably need for these purposes. If we want to use your information for a new purpose, we will ask for your consent first unless the law allows otherwise.

5. Consent

By buying from us or contacting us, you consent to us using your information to complete that request. We ask for your express consent before adding you to marketing emails. You can withdraw consent at any time, subject to legal or contractual limits. If you do, we will tell you what that means for the Services, for example that we cannot deliver a product without an email address.

6. Cookies and Tracking

• Essential: needed for checkout, login and basic site functions.
• Analytics: help us understand visits and page performance.
• Advertising: tools such as the Meta Pixel or Google tags measure whether our ads work and may be used to show you our ads on other sites.

You can block or delete cookies in your browser settings, and adjust ad preferences in your Meta and Google accounts. Blocking essential cookies may stop checkout or login from working.

7. Who We Share It With

We do not sell, rent or trade your personal information. We share it only with:

• Service providers who help us run the business: payment processing, email delivery, course and video hosting, website hosting, and analytics and advertising platforms. They may use your information only to provide services to us and must protect it.
• Authorities, when required by law, court order or a valid legal request.
• A buyer or successor, if our business or brand is sold or reorganized. We would notify you of the change.

8. Storage Outside Canada

Some of our service providers store or process information outside Canada, mainly in the United States and the European Union. While there, your information is subject to the laws of those countries and may be accessed by their courts, law enforcement or national security authorities. We use contracts and other measures to require a comparable level of protection.

9. How Long We Keep It

• Customer and access data: while you have access to a product, and for a reasonable period after.
• Transaction records: at least six years, as Canadian tax law requires.
• Marketing data: until you unsubscribe or ask us to delete it.
• Analytics: kept in aggregated or anonymized form.

When we no longer need information, we delete it or make it anonymous.

10. How We Protect It

We use reasonable safeguards for the sensitivity of the information, including encrypted connections (HTTPS), PCI-compliant payment processors, strong passwords and two-factor authentication on our accounts, and access limited to people who need it. No system is perfectly secure. If a breach creates a real risk of significant harm to you, we will notify you and report it to the Office of the Privacy Commissioner of Canada, as the law requires.

11. Your Rights

• Access: ask what personal information we hold about you and how we have used and shared it.
• Correction: ask us to fix information that is inaccurate or incomplete.
• Withdraw consent: including unsubscribing from marketing at any time.
• Deletion: ask us to delete your information, unless we must keep it by law.

Email support@rebuildman.com. We may need to confirm your identity. We will respond within 30 days, at no cost for reasonable requests.

If you are not satisfied with our answer, you can complain to the Office of the Privacy Commissioner of Canada or, in British Columbia, the Office of the Information and Privacy Commissioner for BC.

12. Emails

We send marketing emails only to people who have agreed to receive them, as required by CASL. Every marketing email identifies us and includes an unsubscribe link. We process unsubscribe requests within 10 business days. Transactional emails, such as receipts and access details, are part of delivering your purchase and will still be sent.

13. Age

Our Services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete it.

14. Third-Party Links and Content

Our site may link to or embed content from other services, such as YouTube. Those services have their own privacy policies and may collect information about you. We are not responsible for their practices.

15. Changes to This Policy

We may update this policy. The new version will be posted here with a new effective date. If a change significantly affects how we use information you have already given us, we will notify you and, where required, ask for your consent.

16. Contact

Code Crushes Studios Inc., operating as RebuildMan
Privacy Officer: support@rebuildman.com
We usually reply within 1 to 2 business days.