Refund Policy

1. Overview

This Refund Policy applies to purchases of the 10-Day Reset and any other digital products sold under the RebuildMan brand on rebuildman.com. RebuildMan is operated by Code Crushes Studios Inc., a Canadian corporation ("we", "us", "our").

The 10-Day Reset is a one-time purchase. There is no subscription and no automatic renewal.

This policy is in addition to, and does not limit, any rights you have under the consumer protection laws that apply to you, including the British Columbia Business Practices and Consumer Protection Act and the consumer protection laws of your province or territory.

2. 14-Day Satisfaction Guarantee

You may request a full refund within 14 calendar days of your purchase date, for any reason or no reason. You do not need to complete the program, show results or explain why.

3. How to Request a Refund

Email support@rebuildman.com, ideally from the email address you used to purchase, and include:

• Your full name
• Your purchase date
• Your order or payment reference, if you have it

A short line such as "I'd like a refund under the 14-day guarantee" is enough. Your request counts as on time if we receive it within the 14-day period, even if we reply after it ends.

4. Refund Amount and Processing

• Approved refunds are for the full amount you paid us, including any sales taxes charged. We do not deduct payment-processing fees.
• We aim to reply within 2 business days and to issue approved refunds within 5 business days.
• Refunds go back to the original payment method. Your bank or card issuer may take 5 to 10 business days to show the credit.
• Currency-conversion or foreign-transaction fees charged by your own bank are outside our control and may not be recoverable from us.

5. After the 14-Day Period

After 14 days, purchases are generally not refundable. We will still provide a refund, in full or in part, where:

• You were charged in error or charged more than once
• You did not receive access to the product and we could not fix the problem within a reasonable time
• The product is materially different from how it was described at the time of purchase
• A refund or cancellation is required by applicable law

6. Access After a Refund

Once a refund is issued, your access to the lessons and member resources for that purchase ends. You agree to delete any downloaded materials and not to keep, share or distribute them.

7. Fair Use

The guarantee is for people acting in good faith. We may refuse a refund where there is clear evidence of fraud, payment abuse, or copying and sharing the program's materials, to the extent the law allows.

8. Chargebacks

Please email us before filing a dispute with your bank. Refunds through us are usually faster. If a dispute is filed, we may share relevant purchase, access and communication records with the payment processor or card issuer. This does not limit your right to dispute a charge with your card issuer.

9. Changes and Contact

We may update this policy from time to time. The version in effect on the date of your purchase applies to that purchase, unless a later version is more favourable to you or a change is required by law.

Questions: support@rebuildman.com. We usually reply within 1 to 2 business days.